Effective Date: December 20, 2025
Last Updated: December 20, 2025
PLEASE READ THIS AGREEMENT CAREFULLY
This Terms of Service Agreement contains important information regarding your legal rights, remedies, and obligations, including various limitations and exclusions, and a dispute resolution clause that governs how disputes will be resolved.
Welcome to Odyssey Growth LLC ("we," "our," or "us"), located at www.odysseygrowthai.com. By accessing or using our website, platform, mobile application, or any of our AI-powered marketing, analytics, and automation services (collectively, the "Service" or "Services"), you agree to be bound by these Terms of Service (this "Agreement" or "Terms").
This Agreement is an electronic contract that sets out the legally binding terms of your use of the Service. If you do not agree to these Terms, please do not use our Services.
Our Services are intended for users who are at least 18 years of age. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement.
This Agreement is subject to change by Odyssey Growth LLC at any time, effective upon posting on our website. Your continued use of the Service following our posting of revised terms will constitute your express and binding acceptance of and consent to the revised Agreement.
For information about how we collect, use, and protect your personal information, please review our Privacy Policy.
For purposes of this Agreement, the following terms have the meanings set forth below:
To use our Services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and updating it as necessary.
You are responsible for maintaining the confidentiality of your username and password. You agree to:
We will not be liable for any loss or damage arising from your failure to comply with this provision.
If you are using the Service on behalf of a company, entity, or organization (collectively, a "Subscribing Entity"), you represent and warrant that:
You may not:
Our Direct Booking Website service provides custom-designed, high-converting websites for short-term rental properties, including:
Client Responsibilities: You must provide necessary content (property photos, descriptions, policies) and access to your PMS or booking system for integration. You are responsible for maintaining accurate property information and pricing.
The M3 Method provides comprehensive Meta (Facebook and Instagram) advertising management for short-term rental properties, including:
Client Responsibilities: You must provide us with access to your Meta Business Suite account via OAuth integration and property photos/content. You are responsible for approving ad creatives and maintaining your Meta account in good standing. If your Meta account is suspended or restricted, we are not responsible for any resulting service interruptions.
Pricing: Meta Ads management fees are determined based on your ad spend budget and campaign scope as outlined in your custom proposal.
Performance Guarantees: We do not guarantee any specific results, return on investment (ROI), booking volumes, or performance metrics. Campaign performance depends on numerous factors beyond our control, including market conditions, property quality, seasonal demand, and competition.
The S3 System provides comprehensive SEO optimization for short-term rental properties, including:
Content Ownership: Content created for you becomes your property upon delivery. We retain a license to use such content for portfolio and marketing purposes unless otherwise agreed.
Publishing Schedule: Content publishing frequency is determined by your custom proposal based on your market, competition, and goals.
SEO Results: SEO results typically take 3-6 months to materialize. We do not guarantee specific rankings, traffic increases, booking volumes, or revenue results. SEO performance depends on numerous factors including competition, algorithm changes, seasonal demand, and content quality.
Our Social Media Management service helps property owners build and maintain an engaging social media presence, including:
Content Approval: You are responsible for reviewing and approving social media content before it is published, unless otherwise agreed in your service package.
Platform Access: You must provide necessary access to your social media accounts for content publishing and management.
Our Conversational AI services provide automated guest support for property owners:
AI-powered website chat widgets that provide 24/7 guest support, answer frequently asked questions about properties, handle booking inquiries, and provide property information. Usage limits are determined by your service package.
AI-powered systems that can handle common guest inquiries, provide property information, answer questions about check-in procedures, amenities, and local recommendations.
AI Accuracy Limitations: Our AI services use advanced machine learning but are not perfect. We do not guarantee 100% accuracy, appropriate responses in all situations, or error-free operation. AI responses may occasionally be inaccurate, inappropriate, or fail to understand context.
Guest Experience: You are responsible for monitoring AI interactions and ensuring guest satisfaction. We recommend reviewing AI performance regularly and providing feedback for improvements.
Human Escalation: When available, conversations may be escalated to human support. Escalation procedures are defined in your service package.
We provide custom pricing tailored to your specific property portfolio, markets, and service needs. Pricing factors include:
Your custom proposal will detail all services, deliverables, pricing, and terms before you commit.
Services are typically billed monthly in U.S. Dollars (USD) unless otherwise agreed in your custom proposal. Subscriptions automatically renew unless cancelled. Alternative billing arrangements may be negotiated for larger contracts.
We reserve the right to modify pricing for new clients at any time. For existing clients, we will provide at least 30 days' notice of any price increases. Price changes will take effect at your next billing cycle after the notice period, or as otherwise specified in your service agreement.
In addition to base service fees, the following fees may apply as outlined in your custom proposal:
Your custom proposal defines the specific services, deliverables, and scope included in your package. Services are delivered according to the terms outlined in your proposal and this Agreement.
If you require services or work beyond your agreed scope, we may:
We will notify you and obtain approval before performing work outside your agreed scope.
You agree to use our Services in a reasonable manner consistent with their intended purpose and your service package. We reserve the right to suspend or terminate accounts that abuse our Services or use them in a manner that could harm our infrastructure, reputation, or other users.
Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees and charges associated with your account.
Unless you cancel, your subscription will automatically renew at the end of each billing period. You authorize us to charge your payment method for the renewal term.
If a payment fails, we will attempt to retry the payment. If payment continues to fail, we may suspend or terminate your account. You remain responsible for all outstanding fees.
Refund Policy
We generally do not provide refunds for used services. Refunds, if any, are provided at our sole discretion and may be pro-rated for unused portions of your subscription period. No refunds will be provided for termination due to breach of this Agreement.
You are responsible for all taxes, duties, and government charges associated with your use of our Services. We may collect taxes where required by law.
If you initiate a chargeback or dispute a charge, we may suspend or terminate your account immediately. Chargeback fees may be assessed to your account.
Our Services integrate with third-party platforms via OAuth (managed through Nango), including:
You are responsible for:
If you revoke our access to any third-party platform, or if access is revoked by the third-party provider, we are not responsible for any resulting service interruptions. You remain responsible for all fees during any service interruption period.
When you connect third-party services, we may share data with those providers as necessary to deliver our Services. All data sharing is subject to our Privacy Policy.
Our Services use third-party APIs subject to rate limits and usage restrictions. We are not responsible for API limitations, changes, or discontinuations by third-party providers.
You agree to provide accurate, current, and complete information about yourself and your business. You are responsible for updating this information as it changes.
For certain services (particularly M3 Method), you are responsible for reviewing and approving ad creatives, content, and campaigns before they are published. We are not responsible for content that you have approved.
You are responsible for ensuring that your use of our Services complies with all applicable laws and regulations, including:
We assist with compliance to the best of our ability but do not guarantee compliance. You remain primarily responsible for legal compliance.
You agree not to use our Services to promote, distribute, or facilitate:
We strive to provide reliable service availability but do not guarantee uninterrupted or error-free operation. Our Services are provided "as-is" and "as-available."
No Performance Guarantees
We do not guarantee any specific results, return on investment (ROI), performance metrics, or business outcomes. Campaign performance, lead generation results, SEO rankings, and AI accuracy depend on numerous factors beyond our control, including market conditions, competition, algorithm changes, and your business's unique circumstances.
We provide Services on a best-effort basis, meaning we will use reasonable efforts to deliver quality services but do not guarantee specific outcomes or performance levels.
Support response times vary by subscription tier:
We may perform scheduled maintenance that may temporarily interrupt Services. We will provide reasonable notice of scheduled maintenance when possible. We are not liable for service interruptions due to maintenance, third-party failures, or circumstances beyond our reasonable control.
Our Services use artificial intelligence and machine learning for various functions, including:
AI systems are not perfect and may produce inaccurate, inappropriate, or unexpected results. We do not guarantee:
Note: We do not make legally binding decisions solely through automated processing without human oversight. However, AI-powered features may operate autonomously for routine tasks and optimizations.
Our AI systems may be trained on data including your usage patterns, content, and interactions. This data is used to improve our Services and is subject to our Privacy Policy.
Content generated by our AI systems for your use becomes your property upon delivery, subject to our license to use such content for service improvement and marketing purposes.
You retain ownership of all data you provide to us, including business information, leads, contacts, and campaign data. Our use of your data is governed by our Privacy Policy.
Content, campaigns, and other work product created for you as part of our Services become your property upon delivery. This includes:
By using our Services, you grant us a license to:
Upon termination of your account, you may request export of your data. We will provide data exports in a standard format within 30 days of your request, subject to applicable law and our data retention policies.
All intellectual property rights in our Platform, including software, algorithms, methodologies, trademarks, and proprietary methods (including the M3 Method, L3 Framework, and S3 System), are owned by Odyssey Growth LLC or our licensors.
You retain ownership of content you provide to us. By providing content, you grant us a license to use it as necessary to provide Services.
The M3 Method, L3 Framework, and S3 System are proprietary methodologies developed by Odyssey Growth LLC. These methods, including their frameworks, processes, and optimization techniques, are our confidential and proprietary information.
You may not:
You agree not to use our Services for any illegal or unauthorized purpose. Prohibited uses include, but are not limited to:
We reserve the right to investigate any suspected violation and take appropriate action, including termination of your account and legal action.
You are primarily responsible for ensuring your use of our Services complies with all applicable laws and regulations, including:
We assist with compliance by:
However, we do not guarantee compliance. Compliance is ultimately your responsibility, and you should consult with legal counsel to ensure your marketing activities comply with all applicable laws.
You agree to indemnify us against any claims, losses, or damages arising from your failure to comply with applicable laws or regulations (see Section 19).
Subscriptions are month-to-month or annual, as selected during signup. Each term automatically renews unless cancelled.
You may cancel your subscription at any time by:
Cancellation will take effect at the end of your current billing period. You will continue to have access to Services until the end of the period for which you have paid.
We may terminate or suspend your account immediately, without notice, if:
Upon termination:
The following provisions survive termination: Sections 12 (Data & Content Ownership), 13 (Intellectual Property), 18 (Disclaimers & Limitations), 19 (Indemnification), and 20 (Dispute Resolution).
General Refund Policy
We generally do not provide refunds for used services. All fees are non-refundable except as required by law or at our sole discretion. Refunds, if provided, will be pro-rated for unused portions of your subscription period.
To cancel, contact us at support@odysseygrowthai.com. Cancellation takes effect at the end of your current billing period. You will not be charged for subsequent periods.
Upon cancellation, you may request export of your data within 30 days. We will provide data in a standard format (CSV, JSON, or other reasonable format) within 30 days of your request.
OUR SERVICES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Important Disclaimer
WE DO NOT GUARANTEE ANY SPECIFIC RESULTS, RETURN ON INVESTMENT (ROI), PERFORMANCE METRICS, BUSINESS OUTCOMES, OR SUCCESS. Campaign performance, lead generation results, SEO rankings, AI accuracy, and other service outcomes depend on numerous factors beyond our control, including market conditions, competition, algorithm changes, your business's unique circumstances, and third-party platform policies.
Our Services depend on third-party platforms, APIs, and services (Meta, Google, Instantly.ai, ElevenLabs, Twilio, etc.). We are not responsible for:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ODYSSEY GROWTH LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) $500.00 OR (B) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Odyssey Growth LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
We will indemnify you against claims that our Platform infringes a third party's intellectual property rights, provided that:
The indemnifying party will have the right to control the defense and settlement of any claim, subject to the indemnified party's right to participate with its own counsel at its own expense.
This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.
Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to this Agreement or our Services shall be resolved exclusively by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA").
YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, REPRESENTATIVE ACTION, OR CONSOLIDATED PROCEEDING.
Notwithstanding the arbitration requirement, either party may bring claims in small claims court in Wyoming if the claims qualify.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm, without waiving the right to arbitration for other claims.
We reserve the right to modify this Agreement at any time. Modifications will be effective upon posting on our website.
For material changes, we will:
Your continued use of our Services after modifications become effective constitutes your acceptance of the modified Agreement. If you do not agree to the modifications, you must stop using our Services and cancel your subscription.
We shall not be liable for any failure or delay in performance under this Agreement due to circumstances beyond our reasonable control, including but not limited to:
If a force majeure event continues for more than 30 days, either party may terminate this Agreement upon written notice.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any provision does not constitute a waiver of that provision.
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Odyssey Growth LLC regarding your use of our Services and supersedes all prior agreements and understandings.
You may not assign or transfer this Agreement or your account without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of assets.
If you have questions about this Agreement or our Services, please contact us:
Legal Inquiries:
📧 legal@odysseygrowthai.com
Support:
📧 support@odysseygrowthai.com
Billing:
📧 billing@odysseygrowthai.com
Privacy:
📧 privacy@odysseygrowthai.com
Odyssey Growth LLC
www.odysseygrowthai.com
This Agreement is for the benefit of you and Odyssey Growth LLC only. There are no third-party beneficiaries to this Agreement.
Your use of our Services constitutes your electronic signature and acceptance of this Agreement. Electronic signatures have the same legal effect as written signatures.
Our Services are intended for users who are at least 18 years of age. By using our Services, you represent that you meet this age requirement.
If you access our Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws. This Agreement is governed by U.S. law and Wyoming state law.
The section headings in this Agreement are for convenience only and do not affect the meaning or interpretation of this Agreement.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Terms of Service Agreement.
This Terms of Service was last updated on December 20, 2025. We recommend reviewing this Agreement periodically for updates.